Frequently asked questions about our Hand Crafted Jewelry
I like a piece of jewelry you make but I would like to choose a different gemstone than what is listed. Can you do that for me?
Yes! This would be a great way to make it uniquely yours.
Can I choose a different metal than is listed on an item in your shop?
You can choose 14 Karat Yellow, White, or Rose gold on any item listed in our shop.
I can buy jewelry at a mall store or order jewelry online, why would I have a piece of jewelry custom made?
While just any piece of jewelry might work for some situations, there are many reasons why you might have a custom piece of jewelry made.
Why don't you use alternative metals?
These are a few of the reasons:
If I order one of your pieces with diamonds , how do I know I'm getting a high quality center diamond?
The pieces listed on our site are made with GIA Certified Lazer Inscribed Center Diamonds.
How long does it take to receive a made to order piece of jewelry from Addington?
From the time you place an order to the time you receive it will be about 2 weeks.
Do I pay for a made to order piece jewelry from Addington before or after I receive it?
To start , you pay half of the total price ,then the balance when completed.
What if I change my mind or decide I don't want it after receiving it?
Because these pieces are made for you and only you and to your specifications, there are no refunds or exchanges once the process starts.
Watch Batteries?
Yes, 15.00 each.
Watch Band Link Removal?
Yes, 30.00 one time charge, no matter how many need to be removed or re-added.
Jewelry Repair?
Yes, However that's something we'll have to inspect and estimate in store.
Appraisals?
Yes, Prices vary, however if you have the right documentation ,you can possibly save